Postage and Packaging

UK Delivery

Our flat delivery rate for UK orders under £50 is £3.25. When you spend over £50 shipping is free.

We ship all our UK orders by tracked 48 hour delivery. This means your parcel will arrive within a maximum of 3 working days.

International Delivery

We are able to ship to most countries. We have a flat international delivery rate of £9.33. We aim for international deliveries to arrive within 3-5 working days, however we are unable to guarantee delivery times.   

Please be aware that in some countries your order will be subject to import duties or taxes. These are added when the parcel reaches its destination and therefore we are unable to calculate the cost in advance. You will be responsible for paying any additional fees.  

Some countries place restrictions on the sale and import of sex toys. You are fully responsible for adhering to these laws and regulations and The Pleasure Garden accepts no liability or responsibility if you break them.

Packaging

All our orders are shipped in discrete plain packaging with no branding on the outside. No one will be able to tell what you have ordered or where it is from.  

Processing Times

We will process your order as fast as possible. Orders placed before 3PM GMT Monday-Friday should be processed and shipped the same day. Due to variable volumes we are however unable to guarantee this. Orders placed on Saturdays, Sundays or Bank Holidays will be shipped the next working day.

In order to ensure you receive your items as soon as possible some orders may be split in to multiple packages. We will inform you of this by email if your order is effected.